Refund & Cancellation Policy

Each payment covers one month or one year. There is no subscription to cancel: if you don't pay again, your workspace returns to the Free plan when the period ends.

Credits are held when a generation starts and charged only when audio is delivered. If a generation fails, its credits are returned to your balance automatically — you don't need to ask.

• Within 7 days of payment, if you've used no more than 10% of that plan's credits, you can ask for a full refund.
• Duplicate or mistaken charges are refunded in full.
• Service failure — if a paid feature didn't work and we couldn't fix it, we'll refund the affected amount.

Otherwise, payments for a period that has started aren't refundable, and unused credits aren't refunded. Accounts suspended for breaking the Acceptable Use Policy aren't eligible.

Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days of approval, depending on your bank. We issue a GST credit note for every refund. The plan and its remaining credits end when a full refund is processed.

Email info@mcorevision.com from your account email with your invoice number and reason, or use the Help & Support form.