Help

Help & Support

We're here to help with your MCV Labs experience. Choose a support topic or email us with your concern.

• 1. Account & LoginRegistration, login, password reset, email verification, and account settings.
• 2. Voice GenerationMissing audio, unnatural speech, failed generations, playback issues, and downloads.
• 3. Credits & UsageCredit deductions, failed-generation refunds, usage history, and plan allowances.
• 4. Payments & BillingRazorpay payments, GST, invoices, subscription changes, and payment failures.
• 5. Refund RequestsRefund eligibility, duplicate charges, and refund status.
• 6. Privacy & Account DeletionPersonal data, account deletion, and privacy-related requests.
• 7. Complaints & EscalationsService complaints, unresolved tickets, and formal grievances.